Other users managed to fix this problem by creating a new account. Restart your device and check if that resolves your problem. Select the channels you haven’t used for a while and hit the Remove channel button. If you’ve got a long list of channels saved on your account, go to your Roku Home screen and try removing any unused channels. Sign back in and check if the issue is gone.Reinstall the app or channel you just deleted from the Roku Channel Store.Remove the problematic app or channel (press the asterisk button on your remote and select the Remove channel option).Select the app or channel that’s been giving you headaches.These problematic apps or channels might be preventing you from adding new channels. If you noticed certain apps or channels are not working as they should, clear the cache.
They may sometimes prevent you from adding new channels to your list. Clear the cacheĪs you continue to use Roku, temporary files get stored on your devices as cache files and cookies.
As a result, certain features may become unavailable.ĭisable your VPN, refresh your current location by reselecting your location and try again. If you’re using a VPN, Roku flags that as an attempt to get around geo restrictions. Keep in mind that VPNs may sometimes slow down your connection which leads to buffering issues.
Many users who want to bypass geo-restrictions, use a VPN tool to hide their real IP address. If the channel providers do not offer access to their channels in the region you’re currently located, try reaching out to them to inquire further about the channel availability in your area. Channels such as YouTube and Netflix are available worldwide, but others may not be available in your region. It could be that the channel you’re trying to add is geo-restricted.
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